Technology Spa
Technology Spa
January 01, 2018
Advisory Board Member to Technology Spa. We are Cloud professionals and managed services experts who thrive on complex challenges.
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Tags: Cloud
Thinkers360
Thinkers360
January 01, 2018
Advisory Board Member, Thinkers360
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Tags: Digital Transformation, Emerging Technology, Innovation
Drone Innovations Inc.
Drone Innovations Inc.
January 01, 2018
Advisory Board Member, Drone Innovations Inc. Drone Innovations, Inc. is poised to drive a high value economy engaging at scale large profitable consumer and business adoption of Drone related services, entertainment & STEM education powered by experiential technology and block chain assurances.
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Tags: Autonomous Vehicles, Drones, IoT
Get Real-Time Updates About Your Business While You're On Vacation
LinkedIn
April 14, 2016
When I ran my own business, anytime I had to travel, or when I would decide to take a vacation (not too many of those), I constantly wondered how the business was doing in my absence: How many sales have we had? How many customers have come in? How does that compare to what we usually do?
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Tags: Customer Experience, Digital Transformation, Management
The Advantages of Streamlining Business Operations Through Mobile Point-of-Sale
LinkedIn
April 12, 2016
Transactional software solutions are the cornerstone of a company's day-to-day operations. The point-of-sale system for any business is the driving force behind customer interactions and a major portion of the overall customer service experience.
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Tags: Customer Experience, Digital Transformation, Business Strategy
How to Work "In" Your Business More Than Work "On" Your Business
LinkedIn
February 26, 2016
But as you sit here today filling out another report or updating your QuickBooks accounting information you wonder where that vision for this business went. You look at the amount of time you spend working on the business as compared to working in the business and some days it is more time working on than in. You wonder if it’s possible to get out of this cycle and start to grow and improve? How do you ever find time to get to know your customers better and find out what they really want from your business?
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Tags: Customer Experience, Digital Transformation, Business Strategy
Point-to-Point (P2PE) Encryption: Keeping One Step Ahead Of the Bad Guys
LinkedIn
February 22, 2016
As technology evolved, so did crime. Instead of little old ladies losing their purses to muggers on the street, they were losing their identities and companies were losing customers’ information to cyber-thieves.
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Tags: Customer Experience, Digital Transformation, Management
Security For The Small Business Owner: How Mobile Point-Of-Sale Could Mean Better Protection
LinkedIn
February 19, 2016
With the rise of information breach and the prevalence of credit card fraud leading the shift to EMV, payment security is one of the leading concerns for the modern small business owner. Apart from being PCI compliant in credit card transactions, small business owners must also protect any personally identifiable information that they collect from their customers. There are a variety of ways SMB owners and entrepreneurs can make their business and payment information more secure -- the easiest of which is making an investment in a mobile point-of-sale system (mPOS) that uses the latest security technology.
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Tags: Customer Experience, Digital Transformation, Management
Everything You Need to Know About the Recent EMV Compliance Deadline
LinkedIn
February 17, 2016
Well, October 1, 2015 has come and gone. For retailers everywhere this means shouldering the responsibility for fraudulent credit card transactions if they haven’t updated to EMV compliant payment acceptance.
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Tags: Customer Experience, Digital Transformation, Management
3 Reasons To Take Your Business Anywhere With A Mobile POS That Syncs With Quickbooks
LinkedIn
February 12, 2016
When you started your business, you knew that in order to be successful, you’d have to be committed, loyal, and love what you do. You began to spend most of your time with your business - learning it, creating a relationship with it, and changing with it. Along the way, both you and your business branched out, meeting new people and new technologies that strengthened your decision to stick with each other and move forward.
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Tags: Customer Experience, Digital Transformation, Management
Partner - CLEARPRISM
CLEARPRISM
March 01, 2018
Responsible for the orchestration, integration and operation services provided by ClearPrism. My other primary focus is building out the partner ecosystem to support ClearPrism. ClearPrism is on a mission to convert digital disruption into sustainable business advantage.
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Tags: Innovation, Sustainability, Ecosystems
Digital Enablement Lead - CEMEX
LinkedIn
June 02, 2016
Responsible for all of the technology services supporting a large digital transformation program. The goal of the program was to digitize the order to cash process for the company. Major areas of responsibility were development using scrum/agile, DevOps, IT operations, solutions architecture, security, cloud services, quality and testing and release management. Also worked closely with the major partners supporting the digital transformation to include IBM, SAP and Microsoft.
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Tags: Cloud, Digital Transformation, DevOps
President & CEO - Avalon Solutions Group
Avalon Solutions Group
June 02, 2014
Responsible for all aspects of the company with a focus on fundraising, business and technology strategy and building relationships with clients. Avalon is an emerging leader in the mobile payments solution business. Avalon is building a total digital solution to provide high end technology solutions to the SMB market.
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Tags: FinTech, Leadership, Business Strategy
Chief Delivery Officer - Brierley
Brierley
February 03, 2014
Responsible for all of the delivery operations of Brierley+Partners. Brierley+Partners is one of the global leaders in the customer engagement service provider business. Major focus was in the areas of account management, program management, project management, technology services, analytics, business intelligence, omni-channel communications, fulfillment and direct mail.
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Tags: Analytics, Management, Project Management
CEO - HITSS USA
LinkedIn
August 01, 2011
Responsible for leading all aspects of business for Hildebrando in the US. Goal is to grow the business in the US dramatically. Hildebrando is the leading nearshore provider of systems integration, application development, application management, cloud solutions, information management and BPO.
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Tags: Cloud, Management, Business Strategy
Advisor to the Enterprise Strategy Program - Microsoft
Microsoft
June 01, 2010
Advised the team that was building out the Enterprise Architect Program in support of the Microsoft Services group. Provided advise in support of the definition and business model of the overall program. Helped to define the skills and experiences that were required for the Enterprise Architects. Identified potential candidates for the Enterprise Architect Program. Supported the team that was building out the methodology to be used by the Enterprise Architects.
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Tags: Leadership, Business Strategy
President and COO - Conjoin Group
Conjoin Group
August 01, 2007
The Conjoin Group focused on the transformation and capitalization of IT Services and BPO Services companies.
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Tags: Innovation, Business Strategy
Partner & Managing Director - ISG Technologies
ISG Technologies
February 01, 2007
Lead corporate development for the company. Developed offering and capabilities for the Federal and the State & Local practice. Developed the business strategy for taking the commercial business model and changing it to meet the needs of the Federal market.
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Tags: Marketing, Business Strategy
President Commercial Solutions - NTT DATA Business Solutions
NTT DATA Business Solutions
November 01, 2004
Combined eight groups to form the Commercial Solutions Group. Refocused the group on four vertical markets. On a base of $520M grew the revenue 15% per year. On a base of $104M grew EBITDA 20% per year. Responsible for over 2000 people in the US and Europe. Led the acquisition of a $35M engineering services company that was a leader in the market and growing at 70% per year. Supported the acquisition of a $75M insurance claims BPO company. Supported the sale of over $500M of new business.
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Tags: Cloud, Business Strategy
Senior Vice President - BearingPoint
BearingPoint
August 01, 1995
Responsible for coordinating all of the IT strategy, enterprise integration, enterprise architecture, program & change management, knowledge & learning management and quality management resources of the company in support of large engagements. Focused on the sale and management of large complex integration and implementation projects. Worked closely with the major technology alliance partners of the company in understanding their products and services.
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Tags: Management, Sales, Business Strategy
Managing Director - Hewlett Packard Enterprise
HP
November 02, 1992
Responsible for technical and financial sales support of large outsourcing and integration deals for the U.S., Mexico and South America. Developed and implemented a "Swat Team" responsible for focusing on large integration deals. Developed the economic model and financial approach to SHL's "Transformational Outsourcing" concept.
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Tags: Sales, Business Strategy