Every one of us has to deliver tough news sometimes, and we all know it’s easier to do when we’ve built up enough political capital. But what if you haven’t built those trusted relationships or are in a new role that requires you to be the de facto bearer of bad news? Join Amii Barnard-Bahn, workplace culture expert and executive coach, for a fascinating and practical discussion that will help anyone learn to share difficult messages without damaging political capital.
Attendees will learn how to:
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Overcome the human tendency to dislike and distrust bad news messengers
Effectively prepare to deliver the news in a way that preserves and builds trusted relationships
Maintain the sense of urgency and action required to respond to crisis and lead change
*Continuing Professional Education: in addition to being an insightful, motivating talk complete with tools to use immediately with your teams, this keynote has qualified for Continuing Professional Education (CPE, MCLE and CCEP credits) of 60-90 minutes.