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Jessica McClure

Managing Director | Published Author | Lead Incident Investigator | Lead Auditor | Senior Risk Management Consultant at SRA Global

Sydney, Australia

Risk management expert with over 25 years' experience working with high-risk industries on operational risk management, enterprise risk management and critical control frameworks.

Lead Incident Investigator and Lead Auditor.

Available For: Advising, Authoring, Consulting, Influencing, Speaking
Travels From: Sydney, Australia
Speaking Topics: Risk Management, Critical Control Management, Incident Investigation

Speaking Fee $5,500 (In-Person), $1,800 (Virtual)

Jessica McClure Points
Academic 10
Author 76
Influencer 17
Speaker 0
Entrepreneur 10
Total 113

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

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Critical Control Management

Critical Control Management (CCM) is a systematic approach to identifying, implementing, and verifying controls that prevent or mitigate high-consequence risks. It focuses on the most important safeguards - those that, if they fail, could lead to catastrophic outcomes such as fatalities, major incidents, or serious business disruptions.

A strong CCM framework ensures that organisations are not just identifying risks but also actively verifying and maintaining the controls designed to prevent and mitigate incidents. It involves defining Critical Control Performance Standards (CCPS), establishing clear accountability, and implementing Critical Control Verification (CCV) processes to check that controls are functioning as intended. Without these mechanisms in place, organisations may assume they are protected while critical gaps go unnoticed.

Investigative Risk Management

Investigative Risk Management (IRM) is a transformative approach that blends the disciplines of risk management and investigative science to proactively identify, challenge, and strengthen controls — before failure occurs.

Traditional risk systems often rely on static assessments and lagging indicators. IRM breaks that model by applying forensic style thinking to risk identification, control evaluation, and systemic weaknesses. It’s not about waiting for incidents, it’s about uncovering the risks that haven’t failed... yet.

Whether triggered by a near miss, audit finding, verification gap, or intuition, IRM helps organisations get ahead of failure and build stronger, more resilient systems.

IRM includes a suite of structured methodologies:
- Investigative Risk Assessment (IRA) – Diagnose and reassess risk through investigative techniques.
- Investigative Risk Analysis (IRAn) – Forensically analyse emerging risks, failures, or near misses.
- Investigative Control Management (ICM) – Scrutinise the design, implementation, and assurance of controls, especially critical controls.

Together, these tools form a powerful lens for viewing risk not just as something to record, but something to interrogate.

Understanding Control Failures

In risk management, we spend so much time discussing whether controls are effective under normal conditions. But what if they fail? And more importantly, how quickly could that failure lead to a catastrophic event?

This is what I refer to as Control Failure Analysis—the speed at which a control breaks down or becomes ineffective, and how rapidly that failure leads to an unwanted event or maximum impact.

Company Information

Company Type: Company
Business Unit: Operational Risk Management
Minimum Project Size: $1,000+
Average Hourly Rate: $200-$300
Number of Employees: 1-10
Company Founded Date: 2022
Media Experience: 20 Years

Areas of Expertise

Automotive
Business Continuity 41.38
Business Strategy 30.04
Change Management
Climate Change
Coaching
Construction
CRM
Culture
Design
Diversity and Inclusion
Education
Emerging Technology
Engineering
Future of Work
Health and Safety 54.74
Health and Wellness
Healthcare
Leadership 30.02
Management
Manufacturing
Mental Health 30.05
Project Management 30.20
Renewable Energy
Risk Management 35.34
Supply Chain

Industry Experience

Agriculture & Mining
Engineering & Construction
Federal & Public Sector
Healthcare
Manufacturing
Oil & Gas
Primary Metal & Steel
Professional Services
Telecommunications
Travel & Transportation
Utilities

Exclusive Content    Join Jessica McClure's VIP Club

1 Article/Blog
Unconceivable Risks: Overlooking the Unimaginable
Thinkers360
April 03, 2025
In the dynamic landscape of business, the adage "expect the unexpected" holds profound significance. Yet, many organisations fall into the trap of dismissing certain risks simply because they haven't previously encountered them or can't conceive their possibility.

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Tags: Business Continuity, Health and Safety, Risk Management

Publications

1 Academic Certification
Everything DiSC Certification- Classroom
Everything DiSC: A Wiley Brand
July 22, 2023
Certification prepares you to facilitate DiSC experiences that help people work better together

Credential ID 0000031722

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Tags: Business Continuity, Health and Safety, Risk Management

15 Article/Blogs
NSW Government Extends Mental Health Support to Additional Frontline Workers
SRA Global
April 07, 2025
The New South Wales (NSW) Government has launched a groundbreaking mental health initiative aimed at expanding support services to a wider range of frontline workers. Traditionally, mental health support programs in NSW have focused on emergency services personnel such as paramedics, police officers, and firefighters. However, under this new strategy, support will be extended to workers from the Forestry Corporation of NSW, National Parks and Wildlife Service, and Transport for NSW.

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Tags: Business Continuity, Health and Safety, Risk Management

Discomfort is Critical to Effective Risk Management
SRA Global
April 05, 2025
Risk management requires businesses to confront potential vulnerabilities, inefficiencies, and hazards directly. As risk management consultants, our goal isn’t to provide comfort but to challenge organisations to address the realities that may be uncomfortable to discuss. To achieve a mature risk framework, leaders must engage in candid conversations about all possibilities—especially the ones that feel challenging or risky to acknowledge.

Embracing discomfort is essential for effective risk management. Leaders who are curious enough and comfortable enough to be uncomfortable will be the ones that adequately “plan to fail.” They’ll recognise flaws in their systems with no ego, no false beliefs, and a genuine willingness to improve.

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Tags: Business Strategy, Leadership, Risk Management

Are Your Controls Too Complex for Workers to Understand?
SRA Global
April 05, 2025
Risk management systems are often praised for their thoroughness and meticulous documentation. Risk registers, bowtie analyses, control verifications—these tools are essential for establishing a structured approach to managing risk. But here’s the critical flaw: What good is a control if the worker implementing it doesn’t understand it?

When control effectiveness is assessed, the worker’s capacity to understand and implement those controls is often neglected.

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Tags: Business Continuity, Health and Safety, Risk Management

The Fundamental Flaw of the Risk Matrix Tool
SRA Global
April 05, 2025
Risk matrices are commonly used tools in risk management, intended to visually represent the level of risk by categorising potential events based on their likelihood and consequence. While this tool is widespread across industries, from workplace health and safety to project management, it is not without its flaws. One significant flaw that often goes unnoticed is how risk matrices inherently "accept" high-consequence, low-likelihood risks.

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Tags: Health and Safety, Project Management, Risk Management

Understanding Control Failure
SRA Global
April 03, 2025
In risk management, we spend so much time discussing whether controls are effective under normal conditions. But what if they fail? And more importantly, how quickly could that failure lead to a catastrophic event?

See publication

Tags: Business Continuity, Health and Safety, Risk Management

Velocity: Why Speed Matters in Risk Management
SRA Global
April 03, 2025
When people think about risk, they focus only on likelihood and consequence. But there's another critical factor that deserves attention: Risk Velocity.

What is Risk Velocity?
Risk Velocity refers to how quickly a risk event escalates from the point of control failure to causing harm or reaching its full impact. In other words, it's the speed at which a risk unfolds once controls fail or weaknesses are exposed.

Unlike likelihood and consequence, which measure the probability and severity of a risk, velocity measures how fast things go wrong. And when it comes to high-consequence activities, speed can be just as important as severity.

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Tags: Business Continuity, Health and Safety, Risk Management

Enhancing Administrative and PPE Controls with Engineered Reliability
SRA Global
April 02, 2025
When we think about the Hierarchy of Control, administrative controls and personal protective equipment (PPE) are often considered the weakest. They are labelled “low-order” controls because they rely heavily on people doing the right thing every time—following procedures, wearing the right gear, and remembering to complete inspections or tasks.

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Tags: Business Continuity, Health and Safety, Risk Management

Risk 101: Understanding the Basics of Risk Management
SRA Global
April 02, 2025
Risk management is essential to running a successful business. Whether protecting employees, maintaining profitability, preserving your company’s reputation, or meeting regulatory requirements, managing risk effectively is critical.

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Tags: Business Continuity, Health and Safety, Risk Management

The Importance of Independent Risk Professionals in Project Management
SRA Global
April 01, 2025
In project management, success is often measured by the ability to deliver on time, within budget, and to the expected quality standards. While many project teams are skilled and dedicated, they often overlook one critical component: independent risk management. Bringing an independent risk professional onto your project team from the very beginning and maintaining their involvement throughout the project lifecycle can be the difference between success and failure.

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Tags: Business Continuity, Project Management, Risk Management

Unconceivable Risks: Overlooking the Unimaginable
SRA Global
March 31, 2025
In the dynamic landscape of business, the adage "expect the unexpected" holds profound significance. Yet, many organisations fall into the trap of dismissing certain risks simply because they haven't previously encountered them or can't conceive their possibility. This oversight can stem from cultural norms, ego-driven leadership, lack of experience, or insufficient consultation, leading to vulnerabilities that could have been mitigated with proactive foresight.​

See publication

Tags: Business Continuity, Health and Safety, Risk Management

Why We Developed Investigative Risk Management — and Why Your Organisation Needs It
SRA Global
March 27, 2025
When was the last time your risk assessment process actually challenged assumptions, exposed system weaknesses, or strengthened critical controls?

For many organisations, risk management has become a compliance-driven process. Risk registers are populated and reviewed, controls are listed, and verification is completed — but incidents still occur. Why?

Because most systems don’t interrogate risk. They document it. They assume it’s been controlled. They often don’t know whether the controls are effective — until they fail.

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Tags: Business Continuity, Health and Safety, Risk Management

Psychosocial Hazards: The People We Sometimes Forget
SRA Global
March 16, 2025
When we think about psychosocial hazards in the workplace, we often focus on those directly impacted - workers exposed to aggression, burnout, bullying, or trauma. However, one group is frequently overlooked in psychosocial risk management: the first responders, safety professionals, investigators, and witnesses who are called upon in the aftermath of a serious or fatal workplace incident.

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Tags: Health and Safety, Mental Health, Risk Management

Bridging Risk Management and Incident Investigations: A Continuous Cycle of Improvement
SRA Global
November 26, 2024
In the complex and dynamic landscape of workplace safety, risk management and incident investigations are often treated as separate processes, operating in silos.

The disconnect results in missed opportunities to prevent future incidents, improve control systems, and foster a culture of proactive safety management. To create a truly effective safety management system, these two processes must inform and reinforce one another in an ongoing cycle of learning and improvement.

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Tags: Business Continuity, Health and Safety, Risk Management

Why Dynamic WHS Systems Will Replace Traditional Systems
SRA Global
November 18, 2024
As workplaces evolve and technology advances, the way organisations manage workplace health and safety (WHS) is undergoing a fundamental shift. Traditional systems, including static risk registers, fixed risk ratings, and siloed processes, no longer meet the demands of today’s dynamic environments.

Enter dynamic WHS systems—adaptive, intelligent tools that integrate real-time data, predictive insights, and worker engagement to transform safety management. In this article, we explore how dynamic WHS systems are replacing traditional methods, including dynamic risk registers, dynamic risk ratings, and intelligence-driven models.

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Tags: Business Continuity, Health and Safety, Risk Management

Embracing Chronic Unease in Workplace Safety: A Guide to Proactive Awareness
SRA Global
November 14, 2024
In high-risk industries, where the consequences of even minor oversights can be severe, safety is not just a policy—it’s a mindset. One of the most powerful concepts in workplace safety is "chronic unease," a state of heightened awareness and constant vigilance that encourages workers to remain alert to potential risks. Although it may sound counterintuitive, a certain level of discomfort—chronic unease—can be beneficial, as it prevents complacency and fosters a culture of safety.

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Tags: Business Continuity, Health and Safety, Risk Management

1 Book
Workplace Health and Safety Management Systems
Balboa Press
November 10, 2011
Workplace Health and Safety Management Systems - D.I.Y Guide offers practical, simple, compliant solutions in developing, implementing, maintaining, evaluating and managing your own systems - never outsource again! Do it Yourself! Don't pay thousands of dollars for systems that may not fit your business, your risks and your people. Integrating Workplace Health and Safety, Human Resources and Training and Development management systems is very powerful in managing all people within your business, not just your workers. "Keeping people free from harm by identifying potential risks, putting controls in place to eliminate or prevent risk and evaluating the success of the controls". Is your business ready for the new Workplace Health and Safety Act 2012?

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Tags: Business Continuity, Health and Safety, Risk Management

1 Executive
SRA Global | Orana Skills Centre
SRA Global
January 02, 2023
Orana Skills Centre is a trusted workplace health, safety, and risk management consultancy, specialising in operational and strategic risk management, critical control management, incident investigation, audits, and compliance.

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Tags: Business Continuity, Health and Safety, Risk Management

Thinkers360 Credentials

3 Badges

Radar

1 Technology
Dynamic Risk Ratings

Date : April 03, 2025

Dynamic risk systems represent the future of safety and risk management, integrating real-time data, intelligence-driven insights, and adaptive tools to respond to changing conditions. When calculating the likelihood, traditionally it was a "best guess". Our systems hope to change the way likelihood is calculated based in leading and lagging inputs from other management systems including hazards, incidents, audits, maintenance, procurement or quality. Dynamic risk management means that if conditions change (through inputs) your likelihood changes, resulting in your risk score changing and flagging any conditions outside of the set tolerance.

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Blog

Opportunities

2 Business Consultings
Risk Management Audit

Location: Virtual    Fees: $135/hr

Service Type: Service Offered

Full audit of Risk Management framework and systems for compliance against ISO 31000 and ICMM if relevant.

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Risk and Critical Control Management

Location: Virtual    Fees: $135/hr

Service Type: Service Offered

Development of operational and enterprise risk management framework and systems including critical control management.

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1 Keynote
Critical Control Management

Location: In Person    Fees: 5500

Service Type: Service Offered

As an expert in Critical Control Management (CCM), Jessica specialises in the identification and analysis of critical controls to prevent or mitigate unwanted events, assisting global organisations to build robust, compliant, critical risk programs.

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