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Aruna Ravichandran

SVP & Chief Marketing and Customer Officer, Webex by Cisco, Board Member, Women in stem champion at CISCO

San Francisco, United States

SVP & Chief Marketing and Customer Officer, Webex by Cisco, Board Member, Women in stem champion

Aruna Ravichandran Points
Academic 0
Author 135
Influencer 264
Speaker 23
Entrepreneur 40
Total 462

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Enterprise
Minimum Project Size: N/A
Average Hourly Rate: N/A
Number of Employees: 10,001-50,000
Company Founded Date: Undisclosed

Areas of Expertise

AI 30.03
Analytics 30.08
Customer Experience 30.09
DevOps 100
Future of Work 30.18
Innovation 30.24
IT Leadership 36.77
IT Operations 95.10
Leadership 31.13
Marketing 33.14

Industry Experience

Publications

15 Article/Blogs
Six years running! Cisco is named a Leader in the 2024 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS)
Webex
October 11, 2024
We are incredibly proud to announce that Gartner has recognized Cisco as a Leader in the 2024 Gartner Magic Quadrant for our Unified Communications as a Service (UCaaS) offerings for the 6th consecutive year! We believe our positioning is a result of our unwavering vision and proven ability to execute. We are truly honored by this recognition.

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Tags: DevOps, Marketing

Webex AI delivers real-world benefits that transform customer and employee experiences
Webex
October 07, 2024
Last year, Webex introduced the AI Assistant and purpose-built tools that utilize Generative AI. These enable businesses to deliver next-generation experiences to their customers that take work and collaboration to new heights.

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Tags: DevOps, Marketing

Introducing the Webex app for Ford and Lincoln’s new in-vehicle digital experience
Webex
March 26, 2024
Staying connected is paramount to making hybrid work, work. Today’s hybrid workers need to seamlessly navigate between their homes, offices, or the places in between, leveraging an array of mobile devices like smartphones, tablets, or wearables. With many options available, connectivity is easy, while collaboration on the go requires more than just an internet connection.

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Tags: Analytics, IT Operations, Marketing

Global Hybrid Work Study | Employee Insights, In-Office Challenges, and the Role of AI
Webex
March 26, 2024
It’s no surprise that companies are mandating that employees return to work. We can see the evidence of it with more people on the road than in previous years, through conversations with friends, and in the news articles about return-to-office mandates—and now with our global hybrid work study, which illuminates employers’ and employees’ needs and expectations about returning to the office.

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Tags: Future of Work, IT Leadership, Marketing

Empowering women to overcome adversity with resilience on International Women's Day."
LinkedIn
March 08, 2024
As we celebrate hashtag#internationalwomensday, let's take a moment to acknowledge the amazing women who face life's storms with resilience and strength. Resilience is a critical trait that enables us to bounce back from failures and challenges, learn from them, and emerge stronger on the other side. It's not just about withstanding the storms of life; it's about using them as an opportunity to grow.

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Tags: Analytics, IT Operations, Marketing

Webex Recognized for Excellence in Contact Center, AI Innovation and CPaaS
Webex
February 29, 2024
Webex is a dynamic technology platform that has revolutionized the way we work, communicate, and collaborate—and one of the few vendors that offer unified communications as a service (UCaaS), contact center as a service (CCaaS) platforms, and communication platform as a service (CPaaS) at enterprise-level scale.

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Tags: Customer Experience, Innovation

Hybrid Work study in Europe reveals employees are ready for the office, but the office isn’t ready for them
Webex
February 06, 2024
During the time between construction and completion, we learned a lot about the essential components that employees need to have collaborative, constructive interactions in the office. Below are more details about our space transformation.

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Tags: Customer Experience, Innovation, Construction

Cisco is named a Leader in the 2023 Gartner Magic Quadrant for Unified Communications-as-a-Service (UCaaS) for the fifth consecutive year
Webex
December 05, 2023
Webex is the only UCaaS provider with a completely self-developed Unified Communications (UC) portfolio, including Contact-Center-as-a-Service (CCaaS), Communications-Platform-as-a-Service (CPaaS), and Cisco Collaboration Devices.

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Tags: AI, Innovation, IT Leadership

Unlocking Empathy: AI’s Role in Improving Communication Skills and Preventing Burnout
Webex
October 26, 2023
Growing up in India, I was immersed in a culture that valued direct communication. “Call it as you see it” was a common mantra. While directness has its merits, it can also be perceived as blunt or harsh by others. It didn’t take long for me to realize that effective communication involves not just what we say but how it’s received. Empathy, the ability to understand another person’s perspective, became my guiding principle

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Tags: AI, Innovation

A Tribute to the Unbreakable Bonds of Motherhood
LinkedIn
May 12, 2023
As we stand on the threshold of Mother's Day, a day devoted to celebrating the incredible women who have nurtured, supported, and inspired us throughout our lives, I feel an overwhelming urge to pay homage to these extraordinary mothers. Today, I want to express my deepest gratitude and profound admiration for all the incredible mothers out there, especially my own, who have gone above and beyond to provide for their families and shape the course of our lives.

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Tags: Leadership, Marketing

How To Design A Better Hybrid Workplace: Let It Happen Naturally
Forbes
April 30, 2022
There is a photo I love because it is a simple representation of how humans operate. Informally titled UX vs. Design, it shows the natural and inevitable outcome of designing something that doesn’t quite fit the way humans like to do things. The photo is of a shortcut made by hundreds of pedestrians who have all avoided the longer and more time-consuming effort of following a walkway that uses a 90-degree turn. Why take extra steps when you can cut across diagonally? Naturally, the resulting track of bare grass is unsightly and certainly not what the designers or their clients had envisioned.

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Tags: IT Leadership, Marketing

Trust And The End Of The Face Time Era
Forbes
February 17, 2022
Managers have many priorities on their plates, including overseeing employees and steering their actions toward the ongoing success of the business.

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Tags: Leadership, Marketing

Reinventing How To Work In A New Era Of Business
Forbes
August 31, 2021
How organizations have operated in the past likely won’t translate to this new era of dynamic, multifaceted working environments.

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Tags: Leadership, Marketing

Returning To The Office: Put Your People First
Forbes
July 29, 2021
New mindset for returning to the office When company leaders think about returning to the office, our old habits kick in and we may start planning headcount, budget, infrastructure, and technology requirements.

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Tags: IT Operations, Leadership, Marketing

Looking To The Future: Redefining Work
Forbes
March 09, 2021
A new definition of work can be one that embraces the human elements of passion, respect and autonomy -- and these become the new raw materials for quality deliverables, even if the hours worked by each team member vary to better fit their own lives.

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Tags: Leadership, Marketing

1 Board Membership
Fast Company Executive Board
FC
January 23, 2023
Fast Company Executive Board is an invitation-only professional organization of leaders who are defining the future of business.

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Tags: IT Leadership, IT Operations, Marketing

2 Books
The Kitty Hawk Venture
Amazon
July 19, 2018
An airline is supposed to make the experience of booking a flight easy, trouble free, and reliable. But when scheduling software breaks down and flights get canceled, customers will walk, and heads will roll. That’s what Leigh Freemark faces the day she and her team launch a software upgrade that fails spectacularly and hits the media immediately. As Senior Director of Quality Assurance, her job is to make sure that code is market ready. And she’s the one who must face the music when it doesn’t.

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Tags: DevOps, IT Operations, Marketing

DevOps for Digital Leaders
Amazon
November 09, 2016
Learn to design, implement, measure, and improve DevOps programs that are tailored to your organization. This concise guide assists leaders who are accountable for the rapid development of high-quality software applications.

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Tags: DevOps, Leadership, Marketing

1 Executive
Cisco
Cisco
August 01, 2018
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.

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Tags: Leadership, Marketing

2 Keynotes
Webex by Cisco Keynote at ITEXPO
Youtube
March 12, 2024
Aruna Ravichandran, SVP & Chief Marketing & Customer Officer for Webex by Cisco speaks about AI being at the heart of reimagining work at the ITEXPO #TECHSUPERSHOW 2024 in Ft. Lauderdale Florida

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Tags: Future of Work, IT Leadership, Marketing

WebexOne Closing Keynote | Webex Customer Champion Awards Ceremony
Youtube
October 26, 2023
In the opening segment of our closing keynote session, we’ll be doing what we love most: celebrating our customers! The Customer Champion Awards Ceremony recognizes how each unique organization has transformed Work, Workspaces, and Customer Experience using Webex software and devices. It delights us to roll out the red carpet to honor our customers in this Oscar-style awards ceremony and give them the recognition they deserve. After this celebration concludes, we’ll begin an exciting fireside chat of cinematic proportions!

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Tags: IT Leadership, Marketing

1 Speaking Engagement
WebexOne 2024 is coming!
Webex
March 12, 2024
With great excitement, we announce WebexOne 2024, our fifth-annual customer conference and second hybrid event! This year will be full of more groundbreaking, record-making moments that will once again ignite the spark of innovation for our customers.

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Tags: Customer Experience, Innovation, IT Leadership

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